Return & Refund Policy
Unfortunately, because this website donates large portions of profits to charity we do not accept returns or refunds unless something does not arrive or was broken on delivery / not as described when ordered. We do not offer refunds simply because we do not believe that taking money back from a charity is morally correct, therefore by ordering with us and accepting our terms and conditions we are allowed to deny anyone a refund or return for any reason whatsoever. Saying that we obviously love our amazing customers and if there is ever an issue with an order or product we encourage you to reach out to us at our contact email first to try to resolve the issue another way before requesting a refund and possibly getting it rejected before reading our terms of service, and our refund policy thank you all very much for you're time and service again if there are any issues please reach our to this email before trying to refund or return CONTACT: rendermystic@gmail.com
Updated at 2021-11-04
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to mystical apparel, that is responsible for your information under this Return & Refund Policy.
-Customer: refers to the company, organization or person that signs up to use the mystical apparel Service to manage the relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit mystical apparel and use the services.
-Service: refers to the service provided by mystical apparel as described in the relative terms (if available) and on this platform.
-You: a person or entity that is registered with mystical apparel to use the Services.
Return & Refund Policy
Thanks for shopping at mystical apparel. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at mystical apparel. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at mystical apparel, you agree to the terms set forth below along with Policy.
If there’s something wrong with the you bought, or if you are not happy with it, you will not be able to issue a refund for your item.
Refunds
We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that mystical apparel is not liable for damages that are caused to the items during transit or transportation.
We follow certain policies to ensure transparency, efficiency and quality customer care:
-We DO NOT allow returns on sold products - online or in retail outlets.
-We DO NOT accept returned goods, as we believe that customers should get the best quality products.
-Refunds are NOT given for any purchases made - be they online or in retail store.
-We DO NOT encourage exchanges of our products.
-We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers.
For International Orders:
-We DO NOT support Exchanges or Returns.
-If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
-Orders already in shipping cannot be returned, canceled or refunded.
-If you face any issues, please contact our Support Team immediately.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.
-Via Email: rendermystic@gmail.com